Privacy Policy

Coastal Duct & Exhaust respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website, https://coastalductandexhaust.com/, including for website analytics, marketing, advertising, and remarketing purposes.

1. Information we collect

We may collect personal information you voluntarily provide, including:

• your name
• email address
• phone number
• mailing address
• company name
• details submitted through forms or enquiries
• any other information you choose to provide

We may also automatically collect certain technical and usage-related information, including:

• IP address
• browser and device type
• operating system
• approximate geographic location
• pages visited
• session and interaction data
• referring source
• ad interaction data
• conversion and attribution information

2. How we collect information

We may collect information when you:

• fill out a form on our website
• contact us by phone, email, or web form
• browse our website
• click on advertisements
• interact with cookies, pixels, tags, or analytics tools on our website
  

3. How we use your information

We may use your information to:

• respond to enquiries and provide services
• improve our website and customer experience
• analyze website traffic and visitor behaviour
• measure the effectiveness of our marketing campaigns
• track conversions and lead sources
• deliver relevant advertising
• create remarketing or audience segments
• maintain website and advertising performance
• comply with legal obligations

4. Cookies, pixels, and similar technologies

Our website may use cookies, pixels, tags, and similar technologies for website functionality, analytics, advertising, and remarketing purposes.

These technologies may help us:

• understand how visitors use our website
• measure campaign performance
• determine whether advertising is effective
• show ads to users who have previously visited our website
• improve our marketing and website experience

You can manage cookie preferences through your browser settings and, where available, through website cookie controls.

5. Online advertising and remarketing

We may use third-party advertising services, including platforms such as Google Ads and other advertising providers, to market our services online.

These third parties may use cookies and/or device identifiers to:

• display our ads on websites and platforms across the Internet
• serve ads based on a user’s previous visits to our website
• measure ad performance
• help us better understand audience engagement

This means you may see our advertisements on other websites after visiting our site.

Users may be able to manage advertising preferences through their browser settings, device settings, or applicable ad platform settings.

6. Analytics and conversion tracking

We may use analytics and advertising measurement tools to understand website usage and campaign performance. These tools may collect information such as:

• traffic source data
• page visits
• time on site
• user actions
• form submissions or conversion events
• advertising attribution data

We use this information to improve our website, services, and marketing efforts.

7. Disclosure to service providers

We may disclose personal information to third-party service providers who assist with business operations, including:

• website hosting providers
• analytics providers
• advertising and marketing platforms
• CRM and lead management tools
• call tracking or reporting tools
• website developers and technical support providers
• email or communication tools

These providers may process personal information on our behalf for the purposes described in this Privacy Policy.

8. Data protection and retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

9. Your choices

Depending on the circumstances, you may be able to:

• request access to your personal information
• request correction of inaccurate information
• withdraw consent, where applicable
• unsubscribe from marketing communications
• manage cookie settings through your browser or device

Please note that disabling certain cookies or tracking technologies may affect website functionality or your experience on our site.

10. Third-party websites and platforms

Our website may contain links to third-party websites, plugins, or platforms. We are not responsible for the privacy practices of those third parties and recommend reviewing their privacy policies before sharing personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date.

12. Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Coastal Duct & Exhaust
Email: info@coastalductandexhaust.com
Phone: (250) 205-6667
Address:  3133 Owen Rd, Campbell River, BC V9H 0B4